work from home customer service jobs no experience

Full time @linkedin jobs posted 10 months ago

Job Description


Talentify 1
Talentify.io

Remote Work From Home – Customer Service Representative ($12.00 / hour)

Join employer and become part of an award-winning culture! As a Customer Service Representative, you will have the opportunity to work from home and utilize your exceptional customer service skills to assist clients’ members or customers. You will receive competitive compensation, excellent benefits, and opportunities for growth and advancement. Be recognized for your work, championed for your achievement, and rewarded through recognition programs, performance awards, and celebrations. Make things better, develop great relationships, and have the career you want, where you want it.

Responsibilities

  • Handle a high volume of incoming calls professionally
  • Gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services thoroughly and efficiently
  • Utilize and navigate multiple systems simultaneously
  • Resolve customer issues via one call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics

Requirements

  • 6 months of experience in customer service required, preferably in the healthcare industry
  • Strong detail orientation and excellent communication/listening skills
  • Ability to pass all skill assessments, including demonstrated experience with Microsoft applications
  • Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
  • Highly developed sense of integrity and commitment to customer satisfaction

Additional Information

  • Schedule flexibility to include weekends, evenings, possible holidays, and occasional overtime
  • Must have a stable work history and meet all attendance and dependability requirements
  • Be a team player and have strong decision-making and analytical abilities
  • Ability to identify customer needs and clearly articulate products and services
  • Accept and embrace changes within the current business environment
  • Referral bonus for all employees, equating to up to $400 in earnings potential. Salary is $12/hr in training and $13/hr in production. We also offer medical, dental, vision, and 401K benefits as well as earned PTO.

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